The Mediation Process Step by Step
Walk through all 7 phases of a mediation process interactively. See what to expect, which actions are needed and how long each step takes — ending with a personal suitability check.
2–6 wk
Average duration
100%
Confidential
>75%
Success rate
The 7 steps of mediation
Click through each step to see what happens, which actions are needed and what the result is.
Initial contact
What happens?
The mediation process begins with an initial contact by phone, email or WhatsApp. You ask about mediation and briefly outline the situation. The mediator discusses what mediation entails and explores whether this approach could suit your situation. You can rely on the professionalism and integrity of the mediator right from the start.
What is done?
- Brief written or telephone explanation of the matter
- Explanation of the process and the mediator's role
- The mediator assesses whether the conflict is suitable for mediation
- The next step is determined for an intake or introductory meeting
Initial picture of the situation and whether mediation is possible
1–2 business days
Ready to take the first step?
Get in touch without obligation — I am happy to think along with you about your situation and whether mediation is the right next step.