A mediator who brings calm to a hopeless situation
"After months of stalled negotiations with my co-shareholder, I had little hope left. Richard managed to normalise relations and restart the conversation within just a few sessions. What struck me: he truly listens, asks the right questions and forces you to think about what you a…"
Customer satisfaction · reviews
A mediator who brings calm to a hopeless situation
"After months of stalled negotiations with my co-shareholder, I had little hope left. Richard managed to normalise relations and restart the conversation within just a few sessions. What struck me: he truly listens, asks the right questions and forces you to think about what you actually want. No judgment, no taking sides — just a clear and structured process. We ultimately reached a workable buyout arrangement without going to court. Enormous relief."
Professional, clear and human
"Our management team was completely stuck due to personal friction between two board members. We had tried everything, but nothing worked. Richard guided the process with a combination of sharpness and humanity that I rarely see. He clearly identified what was really going on — not the surface-level conflict, but the underlying interests and dynamics. After four sessions we had clear agreements and the team could function again."
Finally someone who understands how business really works
"Richard understands better than anyone what is at stake in a conflict between business partners. He has entrepreneurial experience himself and that shows — he does not speak from a theoretical framework but from the reality of doing business. In our case, it involved a deep-rooted breach of trust between two partners. Richard helped us move from a destructive pattern to a constructive conversation. The result: clear agreements and the preservation of a business relationship we both value."
Calm, structure and results
"I was involved in a conflict within the board of our family business. Emotions were running high and it seemed impossible to have a normal conversation. Richard managed to break through that. His approach is calm, analytical and at the same time very practical. He always keeps the business interest in focus, without forgetting the human aspect. Thanks to his guidance we created internal peace and made clear agreements about the future."
Mediation as the smartest choice
"I was initially sceptical about mediation. But Richard proved me wrong. He knows exactly how to steer a conversation without steering it. He creates a safe environment where you dare to be open, while at the same time keeping the process tight. Our conflict over the division of roles and responsibilities was resolved in three sessions. Faster and cheaper than a lawsuit, and with the relationship preserved."
Knowledgeable, empathetic and goal-oriented
"Richard guided us through a conflict between two managers that was threatening to escalate into formal procedures. His combination of an HR background and mediation experience makes him unique. He understands both the human and the organisational dynamics and knows how to link them intelligently. The result exceeded expectations: both managers stayed on and are working constructively together again."
More than 200% commitment and a sharp eye
"What I notice about Richard is that he is always fully present. He reads the room, feels the tension and asks exactly the question needed to force a breakthrough. A shareholder conflict that had been simmering for two years was resolved in five sessions. He keeps you sharp, is honest when something is not working and knows when to probe further. Absolute top quality."
Thorough, involved and effective
"Richard guided us through a cooperation that had completely stalled between two directors with totally different styles. His approach is thorough and he prepares exceptionally well. What I greatly appreciate: he is honest. If something is not working, he says so. If more is needed than mediation, he says that too. That builds trust. Thanks to his guidance we decided to end the cooperation in a proper way — with mutual respect and without hassle."
Excellent mediator for business conflicts
"Richard is an excellent mediator for entrepreneurs. He is knowledgeable, thinks along strategically and has an eye for both the business and personal side of a conflict. Communication is clear and fast, and you notice that he is genuinely involved. After two months of deadlock we reached an agreement within four sessions. Absolutely recommended."
One of the best professionals I have worked with
"I have been an entrepreneur for 20 years and have worked with many professionals, but Richard Walraven is absolutely one of the best. He guided us through a difficult conflict within a shareholder structure. His approach is always accurate, fast and loyal. What I find very important is his open communication and his ability to make complex situations understandable. Richard thinks like an entrepreneur and understands exactly what is at stake."
Fast, effective and without a courtroom
"Richard is a mediator who knows what he is talking about. He is always well prepared and always there for you. What impressed me most was his ability to get two parties who barely wanted to speak to each other back at the table and communicating productively. A conflict over profit sharing between shareholders was resolved in four sessions. No court, no mounting costs, just a clear process with a good outcome."
Thoughtful, empathetic and effective
"With Richard, the client comes first. You notice it in everything: the way he listens, how he asks questions and how he guides the process. A board-level conflict that was threatening to escalate into legal proceedings was resolved quickly and efficiently, while maintaining a workable relationship. He is a pleasant sparring partner who thinks both commercially and humanly."
Clear insight into complex situations
"What sets Richard apart is his ability to quickly identify the core of a conflict. While we as parties were still dealing with symptoms, he already saw the underlying causes. His questions are sharp and targeted, his approach is structured but flexible. A conflict over company strategy between two shareholders was resolved in three sessions. Efficient, professional and of high quality."
Principled and dedicated mediator
"I have come to know Richard as an extraordinarily principled and dedicated mediator. He takes you seriously, is honest about what he can and cannot do, and consistently delivers excellent work. A stalled cooperation between two board members was resolved through his guidance without further escalation. I wholeheartedly recommend him."
Sharp analytical skills and genuine commitment
"Richard is someone with a great passion for his work. He is accurate, principled and determined. It was a valuable experience working with him during our shareholder dispute. As a mediator he has sharp analytical skills and thinks independently — keeping both parties focused on solutions rather than problems. His background in HR and entrepreneurship gives him a unique perspective I have not found in other mediators."
Pleasant, professional and results-oriented
"Very professional mediator with a clear approach. Listens well to both parties and always keeps the end goal in sight. Richard helped us with a long-simmering conflict between two business units. Thanks to his structured approach we quickly got to the core and were able to make effective agreements."
Mediation beyond expectations
"I had not expected mediation to be so effective. Richard helped two shareholders who had not been communicating normally for months reach a full agreement in five sessions. His approach is direct, honest and pragmatic. He did not waste time, but made sure all interests were properly put on the table. An outstanding mediator I would recommend without hesitation to any entrepreneur facing a business conflict."
Excellent mediation service
"Richard provided excellent mediation services during a very complex partnership dispute. He listened carefully, asked the right questions and kept the process moving forward constructively. He genuinely connects with both parties and guides the conversation towards practical solutions. A conflict unresolved for over a year was settled within a few sessions. I wholeheartedly recommend Richard to any entrepreneur facing a business conflict."